E-governance: HUDA office to be computerised


  • 31 Jan 2015
  • Hindustan Times (Delhi)

In a step towards e-governance, Haryana Urban Development Authority (HUDA) has started a pilot project to make its office in Faridabad paperless. All records are being computerised and allottees will no more have to face the problem of files missing from the record, thanks to unscrupulous HUDA employees.


After computerisation, the entire record of an allottee will appear on the monitor screen at the click of a mouse.

There have been several cases in the past when an allottee had to make rounds of HUDA office for any work pertaining to his/ her plot. Some officials would harass the allottees on the pretext that their files are missing and do the job only after consideration. There were also some complaints of tampering with the noting on their files.

This is being started as a pilot project here. The entire record of an allottee will appear on the monitor screen at the click of a mouse. It will also bring to an end all such complaints. All the files as per the plot number and sector-wise are being kept in the record room after uploading the data on the HUDA website, said a HUDA official, who is not authorised to talk to the media.

A monitor screen has also been installed near the Single Window on the ground floor for the allottee’s convenience to access his/her file details. An allottee can generate his/her user name and password on the HUDA website for accessing his/ her record.

A single page format pertaining to an allottee will be generated on the website and for any work pertaining to it, that format will be forwarded to the official concerned for his action in the matter.

There will be no physical movement of the file from one official to the other once the system is completely in place and everything will be done on computer, said the official.

All important documents in the file will be scanned and fed in the online record. A paper file from the record room will be required only in case of a conveyance deed or transfer deed.

But how long will it take for the paperless system to be successful remains to be seen. It is difficult to change the mindset of the employees.


Hundreds of computers have been installed in various government offices but how many of them are used and how often? It will take quite some time for these officials to mould themselves, said another HUDA official.

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