Haryana takes e-route to improve services



  • 9 May 2015
  • Hindustan Times (Delhi)

Taking a cue from Prime Minister Narendra Modi, the Manohar Lal Khattar administration in Haryana is using technology for efficient governance in a big way.

The government launched several e-services and software applications in Faridabad on May 2 to make life of the common man easier. Biometric attendance system was introduced at the minisecretariat at Sector 12 in the city. With the introduction of the system, the employees have started reaching office in time, a development welcomed by the people of the city. “The government’s intention is good that is why novel steps are being taken with the aim to lessen miseries of the people and to increase efficiency in governance,” said NK Garg, president of the Confederation of Resident We lf are Associations of Faridabad. “But the government needs to get a survey done to know if these steps are actually helping the citizens,” he said.

“So my suggestion to the government is to take follow-up measures to ensure that the schemes are benefitting the people,” he added. Launching the services, the chief minister had said that e-services would help translate the dream of ‘digital Haryana’ into a reality.
The e-services and other addon facilities launched by the Chief Minister include access to common service centre, services on demand, e-stamping, Jeevan Pramaan scheme for pensioners, revised state portal, Aadhaarenabled biometric attendance system, CM window, mobile app and Aadhaar-linked registration of birth.
About the access to common service centre (CSC), officials said the state government plans to set up the centres in every village.
During 2015-16, about 2,500 CSCs will be set up across the state. “We are enabling the CSCs to deliver 20 e-services in the fields of revenue and health as well as other services. Under this, a citizen can file application for various certificates. The file moves electronically to various authorities concerned like tehsildar or the medical officer,” the Chief Minister had said. About services on demand, officials said 11 e-services of the revenue department have been launched. These include issue of Scheduled Caste, Backward Caste, Other Backward Caste, Special Backward Caste and other certificates online.
Similarly, some services of the health department have also been launched online. Now, birth and death certificates and their copies can be provided online.
About the e-stamping service, officials said Haryana has developed an e-stamping application for online sale of e-stamps through a portal. Citizens can now generate e-stamp by paying online through internet banking or by paying cash at e-Disha centers or CSCs.


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